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Fulfillment Supervisor
Description
Responsible for the direction of hourly associates in the proper receiving, storage and shipping of products. Responsible for meeting or exceeding established productivity, labor and quality objectives. Directs employees to maintain proper sanitation, safety conditions and compliance with policies and defined methods. Must ensure proper orientation and training for hourly associates, observe employee activities and provide feedback and positive reinforcement on work methods, work quality, productivity and attitude. Must appropriately handle employee questions, concerns, and follow-up and follow-up on issues with the intent to maintain a positive work environment. Actively develops and promotes open lines of communication to maintain and develop positive employee relations; encourages employee involvement in the business; appropriately recognizes employees for their accomplishments and ideas. Completes necessary documentation requested for tracking attendance, productivity, behavior, and safety incidents.
Related Positions
Distribution Center Supervisor, Distribution Team Leader
Key Duties
  • Monitors day-to-day operations for compliance with established safety, sanitation and product movement procedures, and communicates any related information to employees;
  • Solves day-to-day operational problems on a first-line basis
  • Ensures standards of productivity are established and followed; monitors receiving process to ensure safety and sanitation standards compliance
  • Supervises loading of completed orders to ensure correct delivery to customers
  • Completes necessary paperwork relating to distribution center operations to support management reviews
Required Skills
High school diploma is typically required; Associate’s or Bachelor's degree preferred. Must have a minimum of one year to two years of supervisory experience, preferably in a warehouse or distribution center environment. Must be able to handle multiple duties in a fast paced environment. Excellent interpersonal skills, oral and written communication skills, and attention to detail are a must. Must have ability to work flexible schedule to include nights and weekends. Strong computer skills are a plus (working knowledge of Microsoft Excel, Word, PowerPoint).
Career Path
High school diploma is typically required; Associate’s or Bachelor's degree preferred. Must have a minimum of one year to two years of supervisory experience, preferably in a warehouse or distribution center environment. Must be able to handle multiple duties in a fast paced environment. Excellent interpersonal skills, oral and written communication skills, and attention to detail are a must. Must have ability to work flexible schedule to include nights and weekends. Strong computer skills are a plus (working knowledge of Microsoft Excel, Word, PowerPoint).
Required Qualifications:
  • A Bachelor’s degree in any discipline.
  • Minimum of 2 years experience in relevant field.
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